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What if your process is the problem?

August 15, 2019 | 10 am CT/ 11 am ET

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Watch this webinar to see how companies have gained efficiency, enhanced customer service, and improved profitability through Value Stream Mapping. A mapping initiative will help you gain insight into your business that will guide the decisions you and your team make each day. Learn how to use simple techniques to take advantage of all the benefits that process review and improvement can provide.

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About the Presenter

Customer Success Manager

Customer Success Manager

The Customer Success Manager is pivotal in ensuring the long-term success of our customers. They are responsible for building and deepening customer relationships by understanding the customer's business needs, managing product, license, and service issues, and efficiently closing sales. The role requires a strategic approach to drive new business from existing customers, with a focus on long-term growth and success.